So I guess I'm not really supposed to disclose anything from work on account of just classifying everything as NPI, Non-Public Information.
So I can't really say much, but this is what I do. People with prepaid cards call me asking why there money is not on the card, where it is, when will it get there, if transactions have been posted, who they need to call, how to change pins if they can update personal info, requesting money transfers, requesting replacement cards or suspending or closing accounts.
When I say prepaid cards, I do not mean merchant cards. I mean merchant cards...lol and like unemployment cards and stuff like that. Reg prepaid visa cards and shit like that.
It's pretty easy.
This is the extent of my typing and data entry requirements.
adv ch account has is closed due to neg bal because of atm fees. adv ch to deposit funds before account can be reopened.
or this one...
please trans funds to card xxxxxxxxxxxxxxx to xxxxxxxxxxxxx
or even this
0.00 (This means o balance. -balance inquiry)
So thats basically what I do. Other than the whole talking to people and stuff. I talk to people mostly in Alabama sometimes from surrounding southern states or Utah. haha
Bonus. I can't remember if I ever finished reading Timequake
One so I'm rereading. Can't wait to decorate my cubicle!!!!